Refund policy

Due to the nature of digital products, all sales are final. Once a purchase has been completed and access to the digital content has been granted, refunds, exchanges, or cancellations will not be provided.

By completing your purchase, you acknowledge that you are purchasing a non-tangible, irrevocable digital product and waive any right to request a refund based on change of mind, accidental purchase, failure to read the product description, or lack of usage.

If you experience a technical issue accessing your purchase, please contact us at support@luxobeautyllc.com, and we will work to resolve the issue promptly.

If a customer experiences an issue with their purchase, they agree to contact us first to allow us an opportunity to resolve the matter before initiating a chargeback or payment dispute with their financial institution.